Privacy Policy

Last updated: September 8, 2026

This policy explains how Mayra Bright Cleaning collects and uses information when you visit the website or request cleaning services.

1. Information we collect

We may collect your name, address, unit number, city, ZIP code, phone number, email address, requested date and time, home size, cleaning preferences, access method, add-ons, special instructions, consent choices, and communications with us. We also collect limited website activity, such as page visits, estimate and form interactions, referral source, and campaign labels included in a link. This measurement does not intentionally store your name, contact information, or full IP address.

2. How we use information

• Prepare and respond to estimates and booking requests.
• Confirm, provide, and support cleaning services.
• Communicate about scheduling, access, changes, and customer care.
• Protect the website, prevent fraud, and comply with legal obligations.
• Understand whether advertising and the estimate process lead to service requests.
• Send optional text messages only when the customer has provided the relevant consent.

3. Sharing

We do not sell personal information. We may share only the information reasonably necessary with service providers that support website hosting, request storage, communications, or payment processing, and when required by law or needed to protect safety and legal rights.

4. SMS consent

SMS consent and phone numbers collected for text messaging are not sold or shared with third parties for their independent marketing. Consent is optional and may be withdrawn by replying STOP. Reply HELP or contact us for assistance.

5. Data retention and security

We retain information only as long as reasonably needed for service, business records, dispute resolution, security, and legal obligations. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

6. Your choices

You may ask to access, correct, or delete personal information, subject to legal and recordkeeping requirements. You may also withdraw optional marketing or SMS consent at any time.

7. Children

This website is intended for adults requesting household services and is not directed to children under 13. We do not knowingly collect personal information from children.

8. Updates and contact

We may update this policy by posting a revised date. Privacy questions or requests may be directed to Mayra Bright Cleaning at +1 (305) 537-8893.